Professional design, manufacturer HMI Panel & PLC Controller, provide industry solutions and system integration since 2009.

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  • HMI FAQ
  • what is the reason for the unsucessful download using USB?

    1) first confirm whether the touch screen model and touch screen software corresponds to (MC4XXX after the screen using MochuanStudio software;
    2) check the computer - "Management" - "Device Manager" - "Universal Serial Bus Controller" under whether there is "MOCHUAN USB", if not, it means that there is a problem with the USB cable or driver installation is not successful.

  • When use the upload project to tip" this HMI is prohibited from uploading, why?

    The project does not allow to uploads default. To use uploads, you need to choose " Allow uploads" in the project at first.

  • How do solve? In" setting interface"-" project management'-" export the project", which requires enter password, but actually no password is set.

    The project does not allow to uploads default. To use uploads, you need to choose " Allow uploads" in the project at first.

  • what is the reason for the unsuccessful project import?

    The project file can not upload directly, but need to use the " Pack to disk button" to generate the FPG file, and need to select the path to store the packaged file on the U disk in the current path, use the "Import project" option, and wait for the data transfer to finish.

  • What is the reason for the software installation failure?

    To check your computer's operating system to see if it needs to be updated.

  • How do block the communication timeout alert?

    Communication prompt mask bit (SRW496.1 is ON to mask communication timeout prompt, SRW496.2 to mask communication error prompt); add timer in public window, trigger condition - trigger when window is opened; end condition - stop when window is closed; timer function - set to, check "Use word register index by bit ", set SRW496.1 to ON.

  • How do block the communication error alerts?

    Communication prompt mask bit (SRW496.1 is ON to mask communication timeout prompt, SRW496.2 to mask communication error prompt); add timer in public window, trigger condition - trigger when window is opened; end condition - stop when window is closed; timer function - set to, check "Use word register index by bit ", set SRW496.2 to ON.

  • How do access the settings screen?

    When the HMI screen is powered on, to press and hold any point on the screen until appear" click to operate", then click" settings" to enter the settings screen.

  • How do change the HMI touch screen time?

    Go into the setting screen- General Time- Settings, you can modify the time.

  • Which register is used to store the system time in the HMI and can it be modified?

    The system time uses SRW0-7 means year, month, day, hour, minute, second, millisecond and week. And the time can be modified by simply changing the value of the corresponding register.

  • HMI FAQ

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